Privacy Policy

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Effective Date: 12/15/2024

At Davis Custom Designs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, make a purchase, or use our services.

1. Information We Collect

We collect information you provide to us directly, including but not limited to:

• Personal Information: Name, email address, phone number, billing and shipping address.

• Payment Information: Credit/debit card details or other payment methods used for transactions.

• Project Details: Custom design specifications, images, or other files you submit for your order.

We may also collect certain data automatically:

• Technical Information: IP address, browser type, operating system, and pages visited on our site.

• Cookies and Tracking Technologies: To improve your browsing experience and analyze site usage.

2. How We Use Your Information

The information we collect is used for:

• Fulfilling orders and providing our services.

• Processing payments securely.

• Personalizing your customer experience.

• Communicating about orders, promotions, or updates.

• Improving our website and services through analytics.

3. Handling Customer Designs, Drawings, and Files

At Davis Custom Designs, we understand the importance of protecting your creative work. When you share hand drawings, sketches, design files, or project ideas with us, we make the following commitments:

• Confidentiality: Your submitted designs will not be shared, used, or reproduced for any purpose other than fulfilling your request.

• Exclusive Use: We will not use your designs or files for any other projects without your written approval.

• Security: Your files will be securely stored and accessible only to authorized personnel directly involved in your project.

• Ownership: You retain full ownership of your designs unless explicitly agreed otherwise in writing.

If you have concerns or specific requests about how your designs are handled, please contact us at MyDesign@DavisCustomDesigns.com.

4. How We Protect Your Information

We take your privacy seriously and implement industry-standard measures to protect your personal information, including:

• Encrypted transactions via SSL (Secure Socket Layer).

• Secure storage of sensitive data.

• Restricting access to your information to authorized personnel only.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners in the following situations:

• Service Providers: Third-party companies that assist in payment processing, order fulfillment, or website hosting.

• Legal Requirements: When required by law or to protect our rights, property, or safety.

6. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and shopping cart items.

• Analyze site performance and improve functionality.

You can control or disable cookies through your browser settings, but please note that some features of the site may not function properly without them.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications at any time.

• Request details about how your data is used and stored.

To exercise these rights, please contact us at admin@daviscustomdesigns.com

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

• Email: admin@daviscustomdesigns.com

• Phone: (251) 288-8107

Thank you for trusting Davis Custom Designs. Your privacy matters to us.